Careers at VCH

Venice Community Housing (VCH) is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you need an accommodation due to a disability, contact us at jobs@vchcorp.org.

Venice Community Housing (VCH) is a community based nonprofit organization engaged in a variety of housing and community development programs. VCH owns and manages 254 units of affordable, supportive and interim housing, and is in a period of growth with an additional 300 units in predevelopment/construction stages. Its mission is to support and build equitable and inclusive communities by providing affordable housing with supportive services, education, employment programs, and public policy advocacy that advances racial and economic justice.

We currently have several open positions. For more information, read below:

Project Management Associate

The Project Management Associate has primary responsibility to support the project management team in making projects happen by coordinating and assisting a full range of real estate development activities related to the financing, construction, and lease-up processes of new construction and rehabilitation projects that produce affordable and supportive housing.

This position will report directly to the Senior Director of Housing Development and take direction from the Senior Project Manager and Project Manager.

ESSENTIAL FUNCTIONS

• Coding, tracking, and processing invoices through a monthly draw process
• File and record construction documents, including preliminary lien waivers, requests for information and submittals
• File and record broker offer memorandums and support early site analysis
• Provide support to Project Managers for all phases of a project’s development, including:
-selecting and building the consultant team
-Initial feasibility analysis (financial & physical)
-design development (concept thru construction drawings)
-community outreach / engagement strategy
-researching and securing entitlements
-financing
-predevelopment and construction draws
-construction oversight
-service plan definition & development, in coordination with services team
-lease-up, in coordination with property management and services team
-preparation and maintenance of project financial proforma models, including defining development, operating and supportive service budgets
• Assist with and coordinate many aspects of project financing, including:
-identification of acquisition, predevelopment, construction and permanent funding sources
-preparation of funding applications
-Loan closing administration including coordinating the delivery of due diligence, legal, and financial documents.
• Collaborate with asset management, property management, and resident services during the predevelopment, construction, and lease-up phases to ensure smooth transitions to the operational phase.
• Evaluate reports, decisions, and results of the Housing Development team and recommend new approaches, policies, and procedures to effect continual improvements in operations and efficiency.
• Complete administrative tasks as needed to complete essential duties and responsibilities.
• Perform well under stress and interact well with others.
• Some evening and weekend hours will be required
• Other duties as assigned.

QUALIFICATIONS
• One year of professional experience (or equivalent education) in accounting, legal, insurance, real estate, business, finance, construction, urban planning, or similar.
• Excellent interpersonal skills and a team-building spirit
• An entrepreneurial and creative approach to problem-solving
• Resilient, versatile and flexible
• Commitment to the mission of providing affordable homes and supportive services to people with very low incomes and/or experiencing homelessness
• Well-organized and detail-oriented, with excellent analytical skills
• Excellent oral and written communication skills.
• Ability to work effectively with diverse community groups (including VCH tenants) and respond to community input and concerns
• Proficiency in Microsoft Office Software (Word, Outlook, and Excel)
• Must pass criminal and driving background checks, have valid California driver’s license, auto insurance and have access to reliable transportation in order to travel to off-site properties, meetings, trainings, and events.
• Notary public, or willing to seek a California notary license

PHYSICAL REQUIREMENTS
Job frequently requires sitting for extended periods of time entering data into a computer and handling objects with hands. Job occasionally requires standing, walking, reaching, talking, driving, hearing, and lifting up to 25 pounds. Vision requirements: Ability to see information in print and/or electronically.

COMPENSATION
Depends on experience. Benefits include medical, dental, life, Aflac, 403 (b), vacation, sick time, 14 holidays and 2 personal days. This is full-time, non-exempt position.

Property Manager of Scattered Site

The Property Manager of Scattered Sites will be responsible for the property management of four properties (204 Lincoln, 640 Westminster, 920 6th Avenue, 511 Brooks, 224th 1634 Street, and 1631 Brynhurst Avenue) 35 units of affordable housing, as well as limited property management oversight for VCH’s 8-unit crisis housing program (Westminster TLC). The Property Manager will be responsible for all building management functions, tenant relationships and correspondence, integrated work with a social services team, and other functions to ensure provision of high-quality affordable housing that meets all legal and regulatory standards. This position reports to the Director of Property Management.

ESSENTIAL FUNCTIONS
• Perform lease-up/lease-out to new tenants, including all needed documentation
• Rent collection, including follow-up with tenants’ payment plans, sending three-day notices to pay or quit, and entering rents into property management software
• Perform regular site work/visits at each assigned property including, but not limited to, collecting and monitoring work orders, tenant communications, general site cleaning, and monthly tenant meetings
• Daily buildings and grounds inspections to maintain curb appeal and resident safety
• Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers within the Property Management Department on a daily basis
• Represent VCH and interact with tenants with the intent of solving problems, enforcing house, lease, and parking rules.
• Performing evictions as approved by the Director of Property Management.
• Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings
• Facilitate and complete annual re-certifications including sending notification letters, collecting documents and processing verification forms
• Review AMI rent compliance at recertification
• Ensure compliance with Section 8 inspections and other regulatory inspections
• Coordinate work orders and other needed maintenance repairs, with the Maintenance Supervisor
• Work with the Housing Authority of the City of Los Angeles on rent and tenant issues in relevant units
• Furnish monthly or as needed reports to Director of Property Management
• Communicate unresolved issues to Director of Property Management and implement identified resolution(s)
• Periodic staffing of VCH’s 24-hour emergency phone line
• Other duties as assigned or required.

QUALIFICATIONS
• Minimum of two years of experience in in property management in the affordable housing arena with Tax Credit properties or HUD subsidized housing.
• Understanding of and experience with the Housing First model preferred.
• Must be organized and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and excellent people skills.
• Candidate must be proficient in Word, Excel, Outlook, and database software; knowledge of Real Page a plus.
• High school diploma or GED required.
• Bilingual Spanish/English a plus.
• Must pass criminal and driving background checks. Valid California driver’s license and have access to reliable transportation in order to travel to off-site properties, meetings, trainings, and events.

PHYSICAL REQUIREMENTS
Stationary position approximately 40% of the time. Operates a computer and other office machinery such as fax, copy machine, phone. Ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Frequently moves objects weighing up to 30 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing, conduct building and unit inspections.

COMPENSATION
Depending on experience and qualifications; benefits include medical, dental, vision, life, Aflac, 403 (b), vacation, sick time, 14 holidays and 2 personal days. This is a full-time, non-exempt position.

Compliance & Occupancy Specialist

The Compliance & Occupancy Specialist must be able to income qualify applicants for affordable rental housing where rents and incomes are restricted by government programs, including but not limited to the Low Income Housing Tax Credit (LIHTC) program and the State of California’s Multifamily Housing Program (MHP) by gathering appropriate data/documentation from the applicant, verifying the accuracy of such data/documentation and completing the file.

The Compliance & Occupancy Specialist will also be responsible for processing and completing annual tenant income recertification paperwork. Candidate must be able to promptly, thoroughly, and accurately complete paperwork for applicants seeking affordable housing Compliance with the Low Income Housing Tax Credit (LIHTC) program and other state and local funding programs for affordable housing is a key responsibility of the position. The Compliance & Occupancy Specialist will assist in the update, revision, and/or development of forms, reports, and manuals relating to property management compliance issues. The Compliance & Occupancy Specialist will report directly to the Director of Property Management.

ESSENTIAL FUNCTIONS
• Ensure compliance with income limits and maximum allowable rents that are imposed by funding sources and Regulatory Agreements
• Review and approve annual income re-certifications as mandated by various programs such as HOME, LIHTC, HCD, etc.
• Review and approve all new move in files
• Establish audit calendar to ensure completion of interim re-certification when needed and or re-certifications by annual deadline
• Establish and implement weekly file audit schedule to include detailed follow up report
• Provide weekly update on completed and outstanding re-certifications
• Assist with creation and updates of compliance policies and procedures
• Responsible to pre-qualify applicants according to the regulations dictated by various programs such as HOME, TCAC, CHRP, RHCP, etc.
• Knowledge of Fair Housing laws and relevant California statues or local rent control laws as they apply to occupancy
• Organize and manage the annual agency audits, e.g., TCAC reviews/audits
• Assist property managers to organize applicants’ files to ensure timely completion of all necessary material
• Participate in preparing Affordable Fair Housing Marketing Plans
• Prepare Unit Summary Compliances
• Implement Income, Rent Limits, and Utility Allowance annually and ensure all properties are in compliance.
• Review leases, credit and background reports
• Consolidate Section 8 tenants
• Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
• Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements
• Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates
• Determine eligibility for assistance and occupancy in accordance with program guidelines
• Train other property management staff to ensure program compliance
• Support and assist Property Managers with non-compliance duties, as needed
• Other duties as assigned or required

QUALIFICATIONS
• Minimum three years’ experience in the field of affordable housing as a compliance/leasing specialist
• Certified in LIHTC Compliance
• Knowledge of Fair Housing laws, relevant California statutes and local rent control laws as they apply to the leasing and occupancy of affordable housing
• Affordable Housing Certifications, i.e., Certified Occupancy Specialist (COS). Willingness to obtain additional Compliance Certification, i.e., Specialist in Housing Credit Management (SHCM) or other LIHTC Certification
• Experience with Real Page property management software or equivalent system required
• Must be organized, analytical and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and well-developed customer service, interpersonal, and client management skills
• Excellent writing and effective verbal communication skills
• Must be proficient in Outlook, Excel and Word
• Understanding of and experience with the Housing First model preferred
• Bachelor’s degree and bilingual Spanish/English preferred
• Must pass criminal and driving background checks. Valid California driver’s license and have access to reliable transportation in order to travel to all VCH properties, meetings, trainings, and events.

PHYSICAL REQUIREMENTS
Stationary position approximately 60% of the time. Operates a computer and other office machinery such as fax, copy machine, phone. Ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Frequently moves objects weighing up to 30 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing.

SALARY
Depending on experience and qualifications; benefits include medical, dental, vision, basic life, voluntary life, Aflac, 403 (b), vacation, sick time, 14 holidays and 2 personal days. This is a full-time, non-exempt position.

Case Manager – Intensive Case Management Services (ICMS)

The Policy and Programs (P&P) Department provides resident meetings and socials, supportive services, educational workshops and training, case management, information and referrals for almost 500 VCH residents, as well as after school programs service residents and community members. The Case Manager is responsible for direct services to VCH tenants and applicants in supportive housing, as well as general resident services support. Reports to the P&P Associate Director.

The Case Manager offers intensive supportive services in a permanent supportive housing setting for individuals who have experienced chronic homelessness. This position utilizes evidenced based practices proven to be effective with tenants who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Such services include providing linkages to the community, crisis intervention, finding resources, providing therapeutic activities, and community integration, and community development within the apartment community. The Case Manager will implement evidence-based practices such as: Housing First, Harm Reduction, Motivational Interviewing, and Trauma-Informed Care. This Case Manager will work collaboratively with a range of community service providers to coordinate and ensure tenants are stabilizing in housing, improving the quality of their lives, and integrating into the community.

ESSENTIAL FUNCTIONS
• Conduct intake and enrollment activities with eligible clients, including assisting clients with gathering other program eligibility documentation, completing project intake forms, authorizations and enrolling into Intensive Case Management Services.
• Assist at all levels of move-in to permanent housing including assisting client with becoming document ready, assisting with all applications and paperwork, coordinate client move-in and orient new tenant to their unit/building.
• Perform initial comprehensive biopsychosocial assessment with quarterly updates.
• In collaboration with the tenant, create a client-driven, person-centered Individual Service Plan (ISP) addressing short term and long-term goals to be reviewed and completed every quarter.
• Provide field based Intensive Case Management services in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment, benefits establishment, and linkage to community providers for problematic substance use, primary and mental health care, and all other services needed to assist clients in reaching their treatment plan goals.
• Use evidence based practices in service delivery such as Motivational Interviewing, Harm Reduction, and Housing First practices.
• Mediate and advocate on behalf of the tenant to help him/her obtain and keep housing, health care benefits, entitlements, transportation, etc.
• Ensure tenant files are up to date with all file paperwork including case notes, consents, ISPs, homeless/disability verifications, and overall general documentation.
Case Manager – Intensive Case Management Services (ICMS)

QUALIFICATIONS
• Significant experience in case management or related field; Bachelor’s degree in social science or
related field preferred
• At least two years of experience working with homeless individuals with substance abuse, mental
health issues, and/or chronic health conditions.
• Bilingual Spanish-English a plus.
• Experience providing counseling and/or case management.
• Effective communication with individuals in at-risk populations.
• Experience and knowledge of Westside community and social services a plus.
• Reliable transportation and valid California Driver License and proof of insurance is required.
• Class B license with passenger endorsement or willing to get obtain a Class B license within 3
months of employment.

PHYSICAL REQUIREMENTS
Stationary position 40% of the time. Operates a computer and other office machinery such as fax, copy machine, phone and computer. Occasionally ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Frequently moves objects weighing up to 25 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal,
reading and writing, assess participants, conduct unit inspections etc.

COMPENSATION
Starting salary is $40,000/year depending on education and experience. Benefits include medical, dental, vision, life, Aflac, 403 (b), vacation, sick time, 12 holidays and 2 personal days. This is a full-time, nonexempt position.

Service Coordinator

The Policy and Programs (P&P) Department of VCH provides programs and services that seek to stabilize, engage, and empower all that we serve. The P&P team does this through various programs and services, which includes but is not limited to, providing coordination for our case management services, educational workshops, tenant engagement activities, supportive services resources and referral, after school programs, and providing shelter to families in search of permanent housing.

The Service Coordinator is responsible for direct services and collaborative service coordination to VCH tenants and applicants in 39 supportive housing units at Horizon Apartments and Gateway Apartments, as well as general resident services support. The Services Coordinator reports to the Policy and Programs Program Manager.

ESSENTIAL FUNCTIONS
• Provide ongoing service coordination for supportive housing tenants and other formerly homeless tenants, including a partnership with lead case managers to implement individualized service plans and maintaining case files at two different permanent supportive housing buildings in Venice and Del Rey.
• Provide strengths-based service coordination services designed to assist clients in maintaining stable housing and integrating into the community.
• Provide field based/ mobile service coordination services in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment, benefits/income establishment, linkage to community providers for problematic substance use, primary and mental health care, and all other services needed to assist clients in reaching their service plan goals.
• Provide information and referral to available services and resources in the community.
• Conduct crisis and risk assessments in consultation with supervisor/ team. Provide crisis intervention services focused on enhancing the client’s ability to independently problem solve and utilize effective coping skills.
• Use evidence based practices in service delivery, such as Motivational Interviewing, Harm Reduction, and Housing First practices.
• Develop and coordinate regular activities for residents, including resident meetings, educational workshops and trainings, social events and field trips to promote community integration.
• Ensure all services are documented, and when necessary entered in the HMIS and CHAMP systems as well as an internal database.
• Transport residents to appointments, services, community activities, and field trips.
• Participate in collaborative case conferences and supervisory meetings with other resident services programs, and/or other VCH staff, including property management.

• Attend weekly meetings with P&P staff and additional trainings and conferences.
• Other duties as assigned.

QUALIFICATIONS
• Significant experience in case management and/or service coordination or related field; Bachelor’s degree in social science or equivalent experience preferred
• At least two years of experience working with homeless individuals with substance abuse, mental health issues, and/or chronic health conditions.
• Knowledge of Continuum of Care and/or LA County Department of Health Services rental subsidy and intensive case management programs a plus.
• Bilingual Spanish-English required.
• Effective communication with individuals in at-risk populations.
• Experience and knowledge of Westside community and social services a plus. Must have excellent communication skills and ability to work well with youth, staff, and partners.
• Must be computer and database literate.
• Reliable transportation and valid California Driver License and proof of insurance is required.
• Must pass criminal background check.

PHYSICAL REQUIREMENTS
Stationary position 70% of the time. Operates a computer and other office machinery such as fax, copy machine and phone. Occasionally ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Ability to lift up to 20 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing.

COMPENSATION
Starting salary is $40,000/year, depending on experience and qualifications; benefits include medical, dental, vision, life, Aflac, 403 (b), vacation, sick time, 12 holidays and 2 personal days. This is a full-time, non-exempt position.

APPLICATION PROCEDURES

Please email your resume with a cover letter describing your qualifications to the Director of Operations at: jobs@vchcorp.org. Please do not send attachments. Paste your cover letter and resume into the body of the email. You can also fax your resume to (310) 399-1130 or mail it to Venice Community Housing Corporation, 200 Lincoln Blvd., Venice, CA 90291. NO PHONE CALLS.

Venice Community Housing (VCH) is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you need an accommodation due to a disability, contact us at jobs@vchcorp.org.