Careers at VCH

Venice Community Housing (VCH) is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you need an accommodation due to a disability, contact us at jobs@vchcorp.org.

Venice Community Housing’s mission is to preserve the economic, racial and social diversity of Venice and the surrounding area by maximizing affordable housing and economic development opportunities and providing needed social services to the area’s low-income population.  Venice Community Housing (VCH) is a community based, nonprofit organization engaged in a variety of housing and community development programs. VCH owns and manages 280 units of affordable, supportive and interim housing, and is in a period of growth with an additional 375 units in the predevelopment stage.

We currently have several open positions. For more information, read below:

Resident Manager

The Resident Manager will live at the Horizon Apartments, which is a 20-unit supportive housing development for chronically homeless and mentally ill individuals. The Resident Manager will be responsible for the on-site management of the 20 units he/she will be responsible for rent collections, completing initial certification and recertification, move-ins, move-outs, maintaining cleanliness of common areas, and interact with maintenance, staff, vendors and other stakeholders as appropriate.

The Resident Manager will be responsible for all building management functions, tenant relationships and correspondence, integrated work with a social services team, and other functions to ensure provision of high-quality affordable housing that meets all legal and regulatory standards. The Resident Manager reports to the Sr. Director of Asset/Property Management and maintenance issues to the assigned property maintenance worker.

ESSENTIAL FUNCTIONS

• Rent collection, including follow-up with tenants’ payment plans, posting a three-day notice to pay or quit
• Posting rent to REAL Page software, and maintaining the tenant ledgers insuring their accuracy
• Represent VCH and interact with tenants solving problems and enforcing House Rules and Lease Agreements
• Perform lease-up/lease-out to new tenants, including all needed documentation completing all Annual Recertification by the individual and mass due date. Complete third-party reports by their impending due date
• Ensure compliance with Section 8 inspections and other regulatory inspections, work with the Housing Authority of the City of Los Angeles on rent and tenant issues in relevant units
• Communicate community issues and concerns to supervisor, furnish monthly or as needed reports to Sr. Director of Asset/Property Management
• Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings
• Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings
• Fulfillment of weekly and monthly reporting to Sr. Director of Asset/Property Managements
• Communicate unresolved issues to supervisor and implement identified resolution(s)
• Interact with maintenance, outside vendors, and stakeholders
• Responsible for cleaning the inside of the buildings, including hallways, laundry area, back alley trash area and community room. Also, daily building and grounds inspections to maintain curb appeal and resident safety
• Report non-functioning systems such as building alarm, leaks, electric, gas, and water issues immediately
• Periodic staffing of VCH’s 24-hour emergency phone line
• Other duties as assigned

QUALIFICATIONS
• Minimum of four years of experience in in property management in the affordable housing arena with tax credit properties, permanent supportive housing, and HUD subsidized housing
• Understanding of the Housing First model for the chronically homeless with mental illness and substance abuse
• Must be organized and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and excellent people skills
• Candidate must be proficient in Word, Excel, Outlook, and database software; highly competent in Real Page
• High school diploma or GED required
• Valid California Driver License and proof of insurance is required
• Strong written and verbal communication skills
• Ability to work independently

PHYSICAL REQUIREMENTS
Stationary position 30% of the time. Operates a computer and other office machinery such as fax, copy machine, phone and computer. Regularly ascends/descends stairs, move inside and outside the office, apartments, buildings, moving files in and around the building, lifting file boxes etc. Frequently moves objects weighing up to 25 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing, assess participants, conduct unit inspections etc.

COMPENSATION

Starting salary is $40,000/year depending on education and experience and a one-bedroom unit.  We offer a comprehensive benefits package that includes medical, dental, vision, Aflac, and life insurance, as well as a 403(b) retirement plan. We also offer a generous vacation accrual, holiday schedule, and work schedule flexibility. This is a full-time, non-exempt position.

Property Manager of Scattered Site

The Property Manager of Scattered Sites will be responsible for the property management of four properties (204 Lincoln, 640 Westminster, 920 6th Avenue, 511 Brooks, 224th 1634 Street, and 1631 Brynhurst Avenue) 35 units of affordable housing, as well as limited property management oversight for VCH’s 8-unit crisis housing program (Westminster TLC). The Property Manager will be responsible for all building management functions, tenant relationships and correspondence, integrated work with a social services team, and other functions to ensure provision of high-quality affordable housing that meets all legal and regulatory standards.  This position reports to the Director of Property Management.

ESSENTIAL FUNCTIONS

• Perform lease-up/lease-out to new tenants, including all needed documentation
• Rent collection, including follow-up with tenants’ payment plans, sending three-day notices to pay or quit, and entering rents into property management software
• Perform regular site work/visits at each assigned property including but not limited to collecting and monitoring work orders, tenant communications, general site cleaning, and monthly tenant meetings
• Daily buildings and grounds inspections to maintain curb appeal and resident safety
• Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers within the Property Management department on a daily basis
• Represent VCH and interact with tenants with the intent of solving problems, enforcing house, lease, and parking rules
• Performing evictions as approved by the Director of Property Management
• Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings
• Facilitate and complete annual re-certifications including sending notification letters, collecting documents and processing verification forms
• Review AMI rent compliance at recertification
• Ensure compliance with Section 8 inspections and other regulatory inspections
• Coordinate work orders and other needed maintenance repairs with the Maintenance Supervisor
• Work with the Housing Authority of the City of Los Angeles on rent and tenant issues in relevant units
• Furnish monthly or as needed reports to the Director of Property Management
• Communicate unresolved issues to the Director of Property Management and implement identified resolution(s)
• Periodic staffing of VCH’s 24-hour emergency phone line
• Other duties as assigned

QUALIFICATIONS
• Minimum of two years of experience in property management in the affordable housing arena with Tax Credit properties or HUD subsidized housing
• Understanding of and experience with the Housing First model preferred
• Must be organized and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and excellent people skills
• Candidate must be proficient in Word, Excel, Outlook, and database software; knowledge of Real Page a plus
• High school diploma or GED required
• Bilingual Spanish/English is a plus
• Must pass criminal and driving background checks. Valid California driver’s license and have access to reliable transportation in order to travel to off-site properties, meetings, trainings, and events

PHYSICAL REQUIREMENTS
Stationary position approximately 40% of the time. Operates a computer and other office machinery such as fax, copy machine, phone. Ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Frequently moves objects weighing up to 30 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing, conduct building and unit inspections

COMPENSATION
Depends on education and experience and a one-bedroom unit. Benefits include medical, dental, vision, life, Aflac, 403 (b), vacation, sick time, 14 holidays and 2 personal days. This is a full-time, non-exempt position.

Project Manager

The Project Manager has primary responsibility for the full range of development activities for selected housing and community development projects, including but not limited to managing new projects as well as the refinance and rehabilitation of VCH’s existing housing portfolio. This position will report directly to the Senior Director of Housing Development.

ESSENTIAL FUNCTIONS

• Manage two to four projects through the development process, including oversight of design development, securing all necessary financing, management of third party consultants, construction oversight, construction and permanent financing escrow closings, and lease up
• Perform due diligence and feasibility analysis for acquisition sites and new project
• Assemble and manage the development project teams including: negotiating and monitoring contracts; coordinating the work of the design consultants; overseeing the design of the project; ensuring the project complies with all regulatory requirements, commitments made, and VCH’s standards
• Prepare and update financial proformas. Monitor development and construction budget
• Manage the negotiation with lenders, investors, sellers, architects, contractors and consultants on legal agreements, loan documents and contracts, with input from the Sr. Director of Housing Development
• Prepare, update, and adhere to project development schedules
• Secure and close all public and private predevelopment, construction, and permanent financing needed to complete development projects
• Manage the entitlement approval process to ensure complete and timely submissions and obtain approvals consistent with the development schedule
• Support the community engagement process through activities such as attending stakeholder meetings, presenting at public hearings
• Collaborate with asset management, property management, and resident services during the predevelopment, construction, and lease-up phases to ensure accurate budgets, high quality designs and smooth transitions to the operational phase
• Manage the construction process including but not limited to: reviewing and processing pay applications, attending construction meetings, reviewing change orders, managing consultants to ensure timely responses to requests for information; ensuring punch list items are addressed
• Evaluate reports, decisions, and results of the Real Estate Development team and recommend new approaches, policies, and procedures to effect continual improvements in operations and efficiency
• Complete administrative tasks as needed to complete essential duties and responsibilities
• Perform well under stress and interact well with others
• Provide regular project updates for the Sr. Director of Housing Development and present to Housing Committee of the Board of Directors
• Other duties as assigned

QUALIFICATIONS
• A Bachelor’s Degree in Real Estate, Urban Planning/Studies, Finance, or Public Policy. Graduate Degree preferred
• Three years of experience as an Assistant Project Manager or two years as a Project Manager managing low-income housing tax credit projects, or an equivalent combination, with a preference for supportive housing development experience
• Three years of experience as an Assistant Project Manager or two years as a Project Manager managing low-income housing tax credit projects, or an equivalent combination, with a preference for supportive housing development experience
• Two years of experience preparing proforma financials for low-income multifamily housing developments
• Experience preparing successful loan and/or grant applications for low-income housing project
• Experience in preparing at least two construction closings and/or permanent loan conversions for low-income housing projects
• Good public presentation skills, with experience in community meetings and hearings preferred
• Excellent oral and written communication skills
• Ability to work effectively with diverse community groups (including VCH tenants) and respond to community input and concerns
• Proficiency in Microsoft Office Software (Word and Excel)
• Valid California driver’s license and auto insurance

PHYSICAL REQUIREMENTS
Stationary position approximately 50% of the time. Operates a computer and other office machinery such as fax, copy machine, phone. Ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Frequently moves objects weighing up to 30 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing, conduct building and unit inspections.

COMPENSATION
Depends on experience and qualifications; plus, benefits including medical, dental, vacation, sick time, 14 holidays and 2 personal days. This is a full-time, exempt position.

Project Management Associate

The Project Management Associate has primary responsibility to support the project management team in making projects happen by coordinating and assisting a full range of real estate development activities related to the financing, construction, and lease-up processes of new construction and rehabilitation projects that produce affordable and supportive housing.

This position will report directly to the Senior Director of Housing Development and take direction from the Senior Project Manager and Project Manager.

ESSENTIAL FUNCTIONS

• Coding, tracking, and processing invoices through a monthly draw process
• File and record construction documents, including preliminary lien waivers, requests for information and submittals
• File and record broker offer memorandums and support early site analysis
• Provide support to Project Managers for all phases of a project’s development, including:
-selecting and building the consultant team
-Initial feasibility analysis (financial & physical)
-design development (concept thru construction drawings)
-community outreach / engagement strategy
-researching and securing entitlements
-financing
-predevelopment and construction draws
-construction oversight
-service plan definition & development, in coordination with services team
-lease-up, in coordination with property management and services team
-preparation and maintenance of project financial proforma models, including defining development, operating and supportive service budgets
• Assist with and coordinate many aspects of project financing, including:
-identification of acquisition, predevelopment, construction and permanent funding sources
-preparation of funding applications
-Loan closing administration including coordinating the delivery of due diligence, legal, and financial documents.
• Collaborate with asset management, property management, and resident services during the predevelopment, construction, and lease-up phases to ensure smooth transitions to the operational phase.
• Evaluate reports, decisions, and results of the Housing Development team and recommend new approaches, policies, and procedures to effect continual improvements in operations and efficiency.
• Complete administrative tasks as needed to complete essential duties and responsibilities.
• Perform well under stress and interact well with others.
• Some evening and weekend hours will be required
• Other duties as assigned.

QUALIFICATIONS
• One year of professional experience (or equivalent education) in accounting, legal, insurance, real estate, business, finance, construction, urban planning, or similar.
• Excellent interpersonal skills and a team-building spirit
• An entrepreneurial and creative approach to problem-solving
• Resilient, versatile and flexible
• Commitment to the mission of providing affordable homes and supportive services to people with very low incomes and/or experiencing homelessness
• Well-organized and detail-oriented, with excellent analytical skills
• Excellent oral and written communication skills.
• Ability to work effectively with diverse community groups (including VCH tenants) and respond to community input and concerns
• Proficiency in Microsoft Office Software (Word, Outlook, and Excel)
• Must pass criminal and driving background checks, have valid California driver’s license, auto insurance and have access to reliable transportation in order to travel to off-site properties, meetings, trainings, and events.
• Notary public, or willing to seek a California notary license

PHYSICAL REQUIREMENTS
Job frequently requires sitting for extended periods of time entering data into a computer and handling objects with hands. Job occasionally requires standing, walking, reaching, talking, driving, hearing, and lifting up to 25 pounds. Vision requirements: Ability to see information in print and/or electronically.

COMPENSATION
Depends on experience. Benefits include medical, dental, life, Aflac, 403 (b), vacation, sick time, 14 holidays and 2 personal days. This is full-time, non-exempt position.

Service Coordinator

The Policy and Programs (P&P) Department of VCH provides programs and services that seek to stabilize, engage, and empower all that we serve. The P&P team does this through various programs and services, which includes but is not limited to, providing coordination for our case management services, educational workshops, tenant engagement activities, supportive services resources and referral, after school programs, and providing shelter to families in search of permanent housing.

The Service Coordinator is responsible for direct services and collaborative service coordination to VCH tenants and applicants in 39 supportive housing units at Horizon Apartments and Gateway Apartments, as well as general resident services support. The Services Coordinator reports to the Policy and Programs Program Manager.

ESSENTIAL FUNCTIONS
• Provide ongoing service coordination for supportive housing tenants and other formerly homeless tenants, including a partnership with lead case managers to implement individualized service plans and maintaining case files at two different permanent supportive housing buildings in Venice and Del Rey.
• Provide strengths-based service coordination services designed to assist clients in maintaining stable housing and integrating into the community.
• Provide field based/ mobile service coordination services in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment, benefits/income establishment, linkage to community providers for problematic substance use, primary and mental health care, and all other services needed to assist clients in reaching their service plan goals.
• Provide information and referral to available services and resources in the community.
• Conduct crisis and risk assessments in consultation with supervisor/ team. Provide crisis intervention services focused on enhancing the client’s ability to independently problem solve and utilize effective coping skills.
• Use evidence based practices in service delivery, such as Motivational Interviewing, Harm Reduction, and Housing First practices.
• Develop and coordinate regular activities for residents, including resident meetings, educational workshops and trainings, social events and field trips to promote community integration.
• Ensure all services are documented, and when necessary entered in the HMIS and CHAMP systems as well as an internal database.
• Transport residents to appointments, services, community activities, and field trips.
• Participate in collaborative case conferences and supervisory meetings with other resident services programs, and/or other VCH staff, including property management.

• Attend weekly meetings with P&P staff and additional trainings and conferences.
• Other duties as assigned.

QUALIFICATIONS
• Significant experience in case management and/or service coordination or related field; Bachelor’s degree in social science or equivalent experience preferred
• At least two years of experience working with homeless individuals with substance abuse, mental health issues, and/or chronic health conditions.
• Knowledge of Continuum of Care and/or LA County Department of Health Services rental subsidy and intensive case management programs a plus.
• Bilingual Spanish-English required.
• Effective communication with individuals in at-risk populations.
• Experience and knowledge of Westside community and social services a plus. Must have excellent communication skills and ability to work well with youth, staff, and partners.
• Must be computer and database literate.
• Reliable transportation and valid California Driver License and proof of insurance is required.
• Must pass criminal background check.

PHYSICAL REQUIREMENTS
Stationary position 70% of the time. Operates a computer and other office machinery such as fax, copy machine and phone. Occasionally ascends/descends stairs, move inside and outside the office, apartments, buildings, etc. Ability to lift up to 20 pounds. Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing.

COMPENSATION
Starting salary is $40,000/year, depending on experience and qualifications; benefits include medical, dental, vision, life, Aflac, 403 (b), vacation, sick time, 12 holidays and 2 personal days. This is a full-time, non-exempt position.

APPLICATION PROCEDURES

Please email your resume with a cover letter describing your qualifications to the Director of Operations at: jobs@vchcorp.org. Please do not send attachments. Paste your cover letter and resume into the body of the email. You can also fax your resume to (310) 399-1130 or mail it to Venice Community Housing Corporation, 200 Lincoln Blvd., Venice, CA 90291. NO PHONE CALLS.

Venice Community Housing (VCH) is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you need an accommodation due to a disability, contact us at jobs@vchcorp.org.